Novotel Ahmedabad offers 184 rooms, one all day dining restaurant, banquet facility and well equipped meeting rooms, gymnasium and swimming pool. The hotel is located close to the main commercial and retail precincts of the city and is 30 minutes away from the airport.
- Candidate will be responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Novotel Ahmedabad.
- Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
- Ensure to interact with the guests and enable the team to understand guest requirements.
- Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
- Ensure that the arrivals and departures for the day and relevant records are maintained.
- Ensure that newspapers and parcels are delivered in the rooms without delay.
- Ensure that the entrance is easily accessible to cars and taxis at all times.
- Personally welcome and escort all guests of the hotel.
- Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
- Ensure that the luggage of incoming and outgoing guests is handled quickly and efficiently.
- Excellent verbal and written English communication skills are most important for the role.
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