- Interface between international customer/buyer and sales manager and factory.
- Coordinate for all activities from order generation to delivery, once the sale is concluded Punch in details in the system.
- Track enquiry details, order placement, shipment & delivery.
- Take feedback from plant and keep international customer/buyer informed of the order details.
- Generate & present weekly reports on turnaround time.
- Keep a track of budget & actual buyer wise.
- Follow up on new requirement / enquiry.
- Take care of complete sampling requirement.
- Timely execution of marketing requirement of international customer, coordinating with marketing for designs & plant for execution.
- Follow up on complaints, if any and ensure timely closure.
- Ensure that information on discontinuation/specific paper of the buyer are shared on time.
- Ensure all orders are sent on time.
- Ensure all new development are entered & maintained in system.
Required Candidate profile
- Minimum 5 yrs. export coordination experience is mandatory.
- Should have good verbal & written Communication skills.
- Factory and Buyer Coordination
- Order Processing
- Marketing Coordination
- Well versed with Export terminologies and procedure.
- ERP Operations.
- MS Office (especially Excel)