Acute Informatics Private Limited Service Desk Helpdesk MS Excel SLAs IT Helpdesk

Acute Informatics Private Limited
0-2 Yrs
Mumbai
Not Disclosed By Recruiter
Bachelor Degree
Service Desk Helpdesk Call Coordinator It Helpdesk It Service Desk Technical Helpdesk Slas Ms Excel

29-04-2023

Call Apply
Free registration for your dream job
Requirement:
  1. Given product and service information to customers
  2. Research required information using available resources
  3. Research identify and resolve customer complaints using application software
  4. Process orders, forms, and application
  5. Follow up customer calls where necessary
  6. Recognize, document, and alert the management team of trem of  trends in customer calls
  7. Documents all call information according to standard operating procedures
  8. Should be able to communicate confidently and politely with users
  9. Experience of at least one year in a call center
  10. Answer incoming calls and respond to customers emails

Job Detail

Industry :

IT-Software/Software Services

Job Function :

IT Software - Other

Employment Type :

Full Time

Other Skills :

hr@itsws.com

Company Name :

Acute Informatics Private Limited

Company Address :

208 – 2nd Floor Accord Classic, Nr. Goregaon Railway Station, Goregaon East, Mumbai, Maharashtra. Pin: 400063.

Click here to see Contact Details

Similar Jobs

SAP CRM Lead

TCS
3-6 Yrs
Kolkata
Bachelor Of Engineering
SAP CRM : Sales

12/17/2013

Developer

CMC
2-5 Yrs
Kolkata
Bachelor Of Computer Science
ASP.Net with WCF/Silverlight/Sharepoint

12/17/2013

Software Engineer

Impetus
3-5 Yrs
Noida
B.Tech/MCA
Spring Core, Spring MVC/Struts and Hibernate, Java Script, jQuery, J2EE, MySQL.

12/17/2013