Requirements:

Candidate must have good knowledge of GDS
To Issue, Reissue, Cancel, and claim Refund of Airline Tickets on GDS and LCC.
Assist with changes to travel arrangements and bookings where required.
To confirm waitlisted seats by monitoring flights.
To liaise with the Airline on any special request like extra seats and other requirements.
Knowledge of Tour Packages would be an add-on advantage.
Travel Insurance
Manage a team of Members
Managing Team Performance Productivity Quality Shrinkage Attrition
Classify bridge process gaps
Good Communicating with customers to answer questions about tickets, pricing, or flight schedules
Collect payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders
Enter customer advertised into a computer system to issue tickets or update records
Describe airport rules and processes to passengers prior to boarding flights
Processing refunds for lost or damaged tickets or reservation errors
Explain applicable fees and taxes for each ticket
Processing boarding passes and checking the classification of passengers prior to allowing them to enter the airport terminal
Talk to Vendors and get a good deal
Finding Deals and Updating Client